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At Byford Dental, we believe visiting the dentist should feel calm, comfortable and supportive for every patient. We provide warm, welcoming care for the whole family and want you to feel informed and cared for at every step. Below are some commonly asked questions about appointments, payments, emergency care and visiting our clinic.

Monday: 9:00am – 6:30pm
Tuesday: 9:00am – 5:30pm
Wednesday: 9:00am – 5:30pm
Thursday: 9:00am – 5:30pm
Friday: 9:00am – 4:30pm
Saturday: By appointment only

Please note our operating hours may occasionally change to best support our patients, team members and providers. If you are ever unsure, please contact our clinic directly.

We are conveniently located at:

809 South Western Highway, Byford WA 6122

You’ll find us in the same complex as Byford Family Practice, near Chicken Treat.

We provide quality general dental care for individuals and families within our local community.

If specialist treatment is required and outside the scope of our clinic, we will happily support you in finding the most suitable provider for your needs.

We understand dental emergencies can be stressful and often happen unexpectedly.

Our team always does its best to assist patients requiring urgent care whenever appointment availability allows.

If we are unable to offer an immediate appointment, we highly encourage joining our standby list.

Appointment availability can change regularly throughout the day due to cancellations, rescheduling and unforeseen circumstances.

Our caring team actively manages these changes and works hard to contact standby patients as soon as appointments become available.

What if I need after-hours emergency dental care?

If you require urgent dental care outside our operating hours, we recommend contacting:

  • Emergency Dentist Perth
  • Lifecare Dental Perth
  • Your nearest Dental Health Services clinic

If you are experiencing severe swelling, difficulty breathing, uncontrolled bleeding or a medical emergency, please attend your nearest emergency department or call (08) 9525 0550 immediately.

We understand that plans can change.

If you need to cancel or reschedule your appointment, we respectfully ask for at least:

24 HOURS NOTICE

Providing notice allows us the opportunity to offer that appointment time to another patient who may be waiting for care or hoping to be seen urgently.

Late cancellations or missed appointments may incur a fee.

Thank you for your understanding and support in helping us care for our community.

Please contact the practice as soon as possible if you are running late for your appointment.

Late arrival may result in:

  • Reduced treatment time
  • Rescheduling of your appointment
  • Additional wait times

We appreciate your understanding as we strive to remain on schedule for all patients.

Payment is required on the day of treatment unless prior arrangements have been made.

We accept:

  • EFTPOS
  • Visa & Mastercard
  • Cash
  • HICAPS Health Fund Claims
  • Afterpay / Zip / Payment Plans (where applicable)

If you have any questions regarding fees or payment options, our team is always happy to help.

Yes — we accept all major health funds where dental cover applies.

As every fund and level of cover is different, we recommend contacting your health fund directly for details relating to your policy and available benefits.
Please note that for privacy reasons, we are unable to access individual policy information.

A physical or digital health fund card must be presented at the time of your appointment to process on-the-
spot claims.

If this cannot be provided, full payment will be required on the day, and you may then claim directly with your fund.

If your child may be eligible for the Child Dental Benefits Schedule (CDBS), we recommend contacting Medicare directly for further information regarding eligibility and available benefits.

For your safety, please let our team know if there have been any changes to:

  • Medical conditions
  • Medications
  • Allergies
  • Pregnancy status
  • Emergency contacts
  • Health fund details

Accurate information helps us provide safe and appropriate dental care.

Yes.

We are proud to be a culturally diverse clinic caring for individuals and families throughout the Byford community.

If you require any additional assistance or support during your visit, please let our team know — we are always happy to help.

Acknowledgement of Country

We acknowledge the Traditional Custodians of the land on which we work and provide care, the Whadjuk people of the Noongar Nation, and pay our respects to Elders past and present.

Thank you for choosing Byford Dental

Our team is committed to creating a safe, respectful and welcoming environment for all patients, families and visitors.

We look forward to caring for your smile.